Podcast: “Listening to the Quietest Voice in the Room”

dudley476As a leader, BP Group CEO Bob Dudley ‘79 spends most of his time listening. “Many leadership problems can be traced to poor communication,” he said Nov. 10, 2011, during the opening keynote at the inaugural Thunderbird Global Business Dialogue in Glendale, Arizona. “In BP we talk about listening to the quietest voice in the room.” He said BP managers must train themselves to pick up “weak signals” that come from people reluctant to shout when they have something important to say. “We must listen to people on the front lines,” said Dudley, who provided a behind-the-scenes look at BP’s response to the 2010 Gulf of Mexico oil spill. Download the full podcast here from Thunderbird School of Global Management. | Podcast: Leading in Times of Crisis (47:09)

Right-click here to download

Related Posts

The Making of Das Tor

Have a behind the scenes look of the making of Das Tor via a fun infographic about our work this year

I Never Expected to Become a Thunderbird Student

First year-student Gabrielle Swindle shares how her past experiences as an educator in schools spanning South Louisiana to Guyana led her to the unexpected: becoming a student at Thunderbird.

My GCL Experience: Kenyan Trucking with Tai+

Das Tor’s Podcast Director Terri Baker tells about her experience working for Tai+, a company described as the Uber for cargo and truck transportation in Kenya

The Barracks: A Mini United Nations

Learn about student Cody Kellogg’s experience in the Army National Guard and how he uses his global mindset in his role.

The Making of Das Tor

Have a behind the scenes look of the making of Das Tor via a fun infographic about our work this year

I Never Expected to Become a Thunderbird Student

First year-student Gabrielle Swindle shares how her past experiences as an educator in schools spanning South Louisiana to Guyana led her to the unexpected: becoming a student at Thunderbird.

My GCL Experience: Kenyan Trucking with Tai+

Das Tor’s Podcast Director Terri Baker tells about her experience working for Tai+, a company described as the Uber for cargo and truck transportation in Kenya

The Barracks: A Mini United Nations

Learn about student Cody Kellogg’s experience in the Army National Guard and how he uses his global mindset in his role.